Frequently Asked Questions

Claya bathware is committed to making your online experience an enjoyable one, from the moment you visit our website through to the enjoyment of your purchases. If you can't find an answer to your question here, please don't hesitate to contact us via sales@clayabathware.com.au

 

WHAT IF I NEED TO EXCHANGE, RETURN OR CANCEL AN ORDER?

For all enquiries with regards to changes to your purchase, please contact the original store you purchased your items from. They will be able to assist you with the best course of action.

 

WHAT SORT OF WARRANTY DO YOU OFFER?

Claya Bathware is proud of its products and offers a 5-year manufacturer’s warranty on basins and a 1-year manufacturer’s warranty on wastes. For more details, please refer to our Warranty policy.

 

WHAT PERSONAL INFORMATION OF MINE DO YOU STORE AND/OR SHARE?

Claya Bathware is committed to providing quality services to you. Our Privacy policy outlines in detail our ongoing obligations to you with respect to how your personal information is collected, used, and shared when you visit clayabathware.com.au.

 

HOW DO I GET IN TOUCH?

The team at Claya Bathware are here to provide you with more information or answer any questions you may have. We'd love to hear from you! Contact us using our website contact form or e-mail sales@clayabathware.com.au.